Privacy policy

Last updated: [15 APR 2025]

At Emocean Yachts, accessible from [www.emocean.yachts], one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Emocean Yachts and how we use it.

1. Who We Are

Emocean Yachts is a yacht charter company operating in Turkey and internationally. This Privacy Policy applies to all personal data we collect through our website, communication platforms, booking system, and any services we provide.

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Passport or ID details (for booking)

  • Payment information (processed securely via third-party providers)

  • Communication history

  • IP address and browser/device data (through cookies)

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To respond to your inquiries and provide customer support

  • To manage bookings and deliver charter services

  • To process payments and send confirmations

  • To send you updates, newsletters, and promotional content (with your consent)

  • To improve our services, website performance, and user experience

  • To comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Your consent

  • Contractual necessity (to fulfill a booking or inquiry)

  • Legal compliance

  • Our legitimate interest (e.g., improving services or fraud prevention)

5. Data Retention

We retain your data only as long as necessary for the purpose it was collected or as required by applicable laws (e.g., tax and accounting regulations).

6. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Analyze traffic and usage behavior

  • Personalize your browsing experience

You can manage or disable cookies via your browser settings.

7. Sharing Your Data

We do not sell or rent your personal data. Your information may be shared with:

  • Third-party service providers (e.g., payment processors, email marketing platforms)

  • Government authorities (where required by law or for customs/port regulations)

All third parties are required to handle your data in compliance with GDPR or equivalent safeguards.

8. International Transfers

Some of our service providers may process your data outside the EU. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or the service provider’s compliance with the EU-U.S. Data Privacy Framework.

9. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to processing or request restriction

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at gdpr@emocean.yachts.

10. Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, or misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: welcome@emocean.yachts